Terms of Use
Last Updated: [28 January 2026]
Welcome to KamtuuJapan.
These Terms of Use (“Terms”) govern your access to and use of the KamtuuJapan website, platform, and related services (collectively, the “Platform”). By accessing or using our Platform, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use the Platform.
KamtuuJapan is an online travel marketplace that connects users with tours, activities, and travel experiences provided by independent third-party suppliers across Japan.
KamtuuJapan acts solely as an intermediary and booking platform and does not operate tours or activities directly.
By using the Platform, you confirm that:
You are at least 18 years old, or
You have obtained consent from a parent or legal guardian
You have the legal capacity to enter into a binding agreement
You agree to use the Platform only for lawful purposes and in accordance with these Terms.
You must not:
Use the Platform for fraudulent or misleading activities
Interfere with or disrupt the Platform’s operation
Attempt unauthorized access to systems or data
Use the Platform to harm other users, suppliers, or KamtuuJapan
We reserve the right to suspend or terminate access if these Terms are violated.
All bookings made through KamtuuJapan are subject to:
Availability confirmed by the service provider
The supplier’s specific terms, conditions, and cancellation policies
KamtuuJapan facilitates the booking process but is not responsible for:
The actual provision of tours or activities
Changes, cancellations, or service quality issues caused by suppliers
Prices displayed on the Platform are provided by suppliers and may change without notice.
Payments may be processed by KamtuuJapan or third-party payment providers.
All prices are shown excluding any applicable taxes unless stated otherwise.
KamtuuJapan is not responsible for additional fees imposed by banks, payment providers, or currency exchange differences.
Cancellation and refund policies vary depending on the tour or activity and are determined by the supplier.
Users are responsible for reviewing the applicable cancellation policy before completing a booking.
KamtuuJapan may assist with communication but does not guarantee refunds unless explicitly stated.
Users are responsible for:
Ensuring valid travel documents (passport, visa, etc.)
Compliance with local laws and regulations
Personal health, insurance, and safety arrangements
KamtuuJapan does not provide travel insurance and strongly recommends that users obtain appropriate coverage.
KamtuuJapan may display information related to halal meals, prayer-friendly arrangements, or other inclusive features.
Such information is provided based on supplier representations and is offered as a value-added option.
KamtuuJapan does not guarantee religious compliance and encourages users to verify details prior to booking.
All content on the Platform, including text, images, logos, and trademarks, is owned by or licensed to KamtuuJapan.
Users may not reproduce, modify, distribute, or use any content without prior written permission.
The Platform may contain links to third-party websites or services.
KamtuuJapan is not responsible for:
The content of third-party websites
Their terms, policies, or practices
Use of third-party services is at your own risk.
To the maximum extent permitted by law, KamtuuJapan shall not be liable for:
Personal injury, loss, or damage arising from tours or activities
Delays, cancellations, or service failures caused by suppliers
Indirect, incidental, or consequential damages
Our total liability, if any, shall be limited to the amount paid by the user for the relevant booking.
You agree to indemnify and hold harmless KamtuuJapan from any claims, damages, losses, or expenses arising from:
Your use of the Platform
Your violation of these Terms
Your interaction with suppliers
KamtuuJapan reserves the right to modify these Terms at any time.
Updated Terms will be posted on the Platform, and continued use constitutes acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction – e.g., Republic of Indonesia], without regard to conflict of law principles.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in [Insert Location].
For questions regarding these Terms, please contact:
KamtuuJapan
Email: support@kamtuujapan.com
Website: www.kamtuujapan.com
These Terms constitute the entire agreement between you and KamtuuJapan regarding the use of the Platform and supersede any prior agreements or understandings.
By using the KamtuuJapan Platform, you acknowledge that you have read, understood, and agreed to these Terms of Use.